Terms of Trade
01 · Seasonal Direct Trade
OurOrigin operates as an ethical conduit between native farming families in the Western Ghats and conscious consumers. All yields are genuine single-origin harvests. Because our products are forest-canopy grown and unblended, natural seasonal variations in aroma, color, and density are authentic hallmarks of quality.
02 · Order Inquiries & Availability
Because harvests are gathered in finite seasonal batches, checkout requests initialized on this website represent direct order reservations confirmed manually with our team on WhatsApp before dispatch.
03 · Dispatch & Delivery
Orders are carefully packed at origin and dispatched from Thiruvananthapuram, Kerala, within 2 to 3 business days of payment confirmation.
04 · Compliance & Standards
Our operations comply with local food safety standards under the Food Safety and Standards Authority of India (FSSAI Reg. No. 21326135000354).
05 · Contact & Bulk Orders
For institutional, restaurant, or bulk harvest inquiries (above 25kg), contact us directly at ourorigin.in@gmail.com.